Reviews
Yum Yum! I just got sent some from a friend as I am caring for her dog! Delicious! Already looking forward to breakfast tomorrow for the second one!
Lovely fresh raspberry and lemon flavour. I bought for friends visiting from London and Devon and they absolutely loved them as well.
My daughter loved them for her birthday treat!
A very happy birthday for my daughter.
Ordered the cinnamon buns, picked the day (my daughter’s 10th birthday) and they arrived as expected. My daughter isn’t a fan of cake bad loves a cinnamon bun.
Amazing, you have made us all be dry happy! Will be ordering again.
Excellent buns and service.
Unfortunately, my first experience ordering was disappointing. I contacted the business to change the delivery address and received email confirmation that it had been updated, but the order was still delivered to the wrong address. I ordered specifically for a birthday, so the timing really mattered.
I appreciate that I received a refund, but I was disappointed that nothing else was offered to make the situation right. I never got the chance to try the products, yet despite everything that happened, I still received the automatic email asking me to leave a review so I am sharing my experience.
Mistakes happen, but a small gesture or offer to resend the order would have made a big difference and potentially encouraged me to order again.
Hi there, thank you for sharing your feedback. We sincerely apologise for the inconvenience caused by the delivery issue and appreciate your understanding.
We value your experience and will take your comments on board to make sure we ask the customer what they would like from us when something has gone wrong whether that be a refund or a replacement box.
Arrived on day chosen, brilliantly wrapped. Massive buns and tasted amazing! Would definitely buy again
This is one of the most amazing companies that I have ever dealt with and their products are outstanding. I have ordered from them a couple of times. The first time to my son and daughter-in-law and they received their products on the day I asked for and everything went well. Sadly, recently, and I MUST stress, NO fault of Buns of Joy, and solely Royal Mail. The buns were never delivered! The due date I received a message from Royal Mail that they had been asked not to deliver the day specified so they would deliver the next day. Where they got this message from remains a mystery. Next day I received a message saying they had been delivered but to whom remains another mystery. Certainly not to my grandchildren for their their birthday. Clare from Buns of Joy was amazing and like me, mortified, as this had not happened to the before. She offered to resend my order at no cost but sadly my grandchildren had already travelled back to Kenya. I then received a refund from the company, that was very unexpected and certainly not asked for. I cannot congratulate and praise this company more for their professionalism, caring and generosity. I gladly 100% recommend their products and their professionalism. Thank you.
THE best cinnamon buns. So delicious and the packaging was amazing too!